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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Kimberly Tarr

December 1, 2023

5  out of  5 rating by Kimberly Tarr
"Rebecca was super helpful and efficient in helping me with my mom’s account!"

Darrien Rushing

November 15, 2023

5  out of  5 rating by Darrien Rushing
"While I was moving to the area, Kody at the Robert Ndegwa State Farm office took care of everything. After first reaching out for a quote, she took care of every detail, answered all of my questions, and explained my options. During an out of state, move when I had so much else going on, she made it seem like I didn't have to lift a finger. Exceptional customer service! Happy to be here!"

McKenna Norton

September 29, 2023

5  out of  5 rating by McKenna Norton
"Kody Downey is an amazing, trustworthy insurance agent! She has been professional and so attentive, and she is all around fantastic!"

Chris Tibbets

September 28, 2023

5  out of  5 rating by Chris Tibbets
"Kody Downey was such a help today navigating through my life insurance police and just being caring, understanding and professional. Highly recommended!!!"

Joseph Foreman

September 28, 2023

5  out of  5 rating by Joseph Foreman
"Thanks for all the help! Kody Downey has a great attitude and was so helpful! 10 out of 10 would recommend her to friends and family"

Shaina Fuller

September 22, 2023

5  out of  5 rating by Shaina Fuller
"Kody was super awesome and helpful. She explained everything to me so we could make the best decision! Definitely recommend"

Ellie Heard

September 7, 2023

5  out of  5 rating by Ellie Heard
"Big thanks to Lexi for helping me get signed up for auto insurance today and taking the time to explain all of my options!"

Osiel Lopez

September 7, 2023

5  out of  5 rating by Osiel Lopez
"Lexi was great help"

Zech Hopkins

August 29, 2023

5  out of  5 rating by Zech Hopkins
"Lexi from State Farm is the best"

Caleb Spears

August 26, 2023

5  out of  5 rating by Caleb Spears
"Such a stressful process made easy. They offered me the lowest quote for the same coverage compared to the other major insurance companies. I ended up saving about $60/month by switching from my previous insurer. Lexi was the rep who helped me out - it was so refreshing to deal with a rep who felt like a human and not a robot reading off of a script. There’s no better way to frustrate a customer than a robotic rep who has no idea what they’re doing. Genuine props to her for being able to help without putting me on hold, transferring me a dozen times to different departments, or giving me the run-around out of laziness. I received a quote and had the paperwork signed within 30 minutes. Couldn’t recommend them any higher - cheaper, full coverage, and I have zero complaints so far! I don’t write reviews often, but Lexi really was the deciding factor. One quote was pretty close in price (a few dollars more), but her attitude over the phone compared to the rep I spoke with at (not going to say the name, but a major insurer) is what absolutely sold me. Thanks to y’all - keep it up!"

Terrell Mabrito

August 23, 2023

5  out of  5 rating by Terrell Mabrito
"Lexi was awesome! Extremely polite and willing to answer any questions I had. Even got me an umbrella policy at a great price bundled with auto and renter's! I highly recommend this agency and highly recommend a raise for Lexi!"

Shane Yeo

August 21, 2023

5  out of  5 rating by Shane Yeo
"Lexi was extremely helpful and thorough."

big red

August 21, 2023

3  out of  5 rating by big red
"Just couldn't help me with my problem."

Amanda Vera

June 28, 2023

5  out of  5 rating by Amanda Vera
"Anahi es una persona muy profecional mucha gracias por hacernos el proceso muy facil ☺️"

Vanessa Torres

June 28, 2023

5  out of  5 rating by Vanessa Torres
"Super sweet and very knowledgeable"

Janis Feuge

June 28, 2023

5  out of  5 rating by Janis Feuge
"We had an awesome experience today at State Farm Insurance Company in Elgin, Texas with team leader, Mason Copeland. He was very professional, knowledgeable, and friendly in the complete process of insuring our 2 vehicles and our home policies."

Patience Blythe

June 28, 2023

5  out of  5 rating by Patience Blythe
"I love our local State Farm!!! They make us feel known and valued and always help with anything we need."

Eliasar Villarreal

June 23, 2023

5  out of  5 rating by Eliasar Villarreal
"I can say confidently that their policies that they provide are phenomenal and affordable for top tier services they provide. Thanks for looking out for me and my family."

Isaias R Ramos

June 23, 2023

5  out of  5 rating by Isaias R Ramos
"Overall great customer service experience staff is very friendly and very helpful at resolving my issues."

Dolores Collins

June 7, 2023

5  out of  5 rating by Dolores Collins
"I had a wonderful experience with my State Farm Customer Service representative. I was looking for a lower premium automobile insurance policy. The Customer Service representative provided great service. He went over the policy with me thoroughly and that I really appreciated. I am now a new State Farm customer policyholder."

Victor Encalada

May 18, 2023

5  out of  5 rating by Victor Encalada
"Definitely an easy process and overall a great experience. They provided all the info I needed to make the switch and Lexi was very helpful during the entire conversation and highly recommended at least getting a quote ."

Marie V

May 16, 2023

5  out of  5 rating by Marie V
"Caleb was great! He answered all my questions and had a great attitude even with his headset that kept pausing our call. Somebody get this man a new headset! :)"

Priestly Kweti

May 12, 2023

5  out of  5 rating by Priestly Kweti
"Very satisfied"

Skylor Tatum

May 11, 2023

5  out of  5 rating by Skylor Tatum
"Very helpful and easy to work with!"

Audra Wills

May 10, 2023

5  out of  5 rating by Audra Wills
"Our account manager, Caleb, has been super patient in answering my questions and very helpful! Happy to have made the switch to State Farm and a local agent."