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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John Winscott

August 14, 2026

5  out of  5
rating by John Winscott
"Thank you, Vanessa, for a very smooth and professional help in purchasing my new Auto and Renters insurance from State Farm. My experience was definitely very positive and quick. Thank you!"
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Gia McAllister

July 30, 2026

5  out of  5
rating by Gia McAllister
"Yari is awesome! Super helpful and knowledgeable! 10/10 services."
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Kaitlyn

July 30, 2026

5  out of  5
rating by Kaitlyn
"Yari was able to help me make changes very smoothly without any inconveniences. She was very helpful and polite. I was able to understand more about my insurance claim. She is extremely knowledgeable and professional."
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Joseph Arispe

July 30, 2026

5  out of  5
rating by Joseph Arispe
"I want to start off by saying there are many insurance companies/agencies around but once I stepped into State Farm Yari really made my experience feel like it was not a headache to get insurance. I asked about a few quotes and she was completely helpful and didn’t just push any policy on me and my family!! She gave us many options and let us think about what we really wanted and needed. Got the perfect policy thanks to Yari’s knowledge and help, we highly recommend her for any insurance needs"
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Jacky Arispe

July 30, 2026

5  out of  5
rating by Jacky Arispe
"When you go to State Farm in Elgin make sure you go to Yari. She will help support you while being transparent and honest. She will get you the best quote!!! Thank you Yari!!"
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Justin

July 30, 2026

5  out of  5
rating by Justin
"Yari provided me with quotes, the customer service was amazing she is amazing answering all my questions I could ask for better help"
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Harjit Athwal

July 28, 2026

5  out of  5
rating by Harjit Athwal
"Great always very polite and understandings needs of a client. Once again great service."
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Chris Smith

July 14, 2026

1  out of  5
rating by Chris Smith
"Had a question about an email they sent regarding a billing statement and no one could give me an answer, just said trust us"
We responded:
"This person is not a client of our agency."
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Sofia Gonzalez

July 9, 2026

5  out of  5
rating by Sofia Gonzalez
"Excellent service and support from Linda Benitez! Very kind, and helped me a great deal in resolving my questions."
We responded:
"Thank you so much for the 5-star review! We’re thrilled to hear you received excellent service and support from Linda Benitez. Her kindness and willingness to help make all the difference—thanks for sharing your experience!"
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Emmanuel Nunez

July 3, 2026

5  out of  5
rating by Emmanuel Nunez
"When calling this State Farm, they try their best to answer as soon as possible. They are also very helpful and guide you through steps that you may be confused on. 5 stars."
We responded:
"Thank you for the 5-star review! We really appreciate it. We’re glad our team was able to answer quickly and help guide you through the steps—especially when things can feel confusing. Please don’t hesitate to call anytime; we’re always here to help."
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Marcos Benitez

July 2, 2026

5  out of  5
rating by Marcos Benitez
"Connor was super helpful and made getting renters insurance super easy, had a hard time with other insurance bc of my dog but he got it figured out."
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Alma Avila

June 30, 2026

5  out of  5
rating by Alma Avila
"Great customer service. Linda was very friendly and helpful."
We responded:
"Thank you for the kind review! We’re glad you had a great experience with our office. Linda will really appreciate the shoutout—she’s always happy to help. Please let us know if there’s anything else we can do for you!"
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Conor Callison

June 24, 2026

5  out of  5
rating by Conor Callison
"Fantastic, friendly and incredibly helpful."
We responded:
"Thank you for the kind words! We’re glad you had a fantastic experience with our team. Friendly, helpful service is what we aim for every day—please reach out anytime we can assist."
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Ki G

June 12, 2026

5  out of  5
rating by Ki G
"Quick and easy to talk to"
We responded:
"Thank you for the review! We’re glad everything was quick and easy and that our team was easy to talk to. If you ever need anything—policy questions, changes, or a quick quote—we’re here to help."
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Juan Martinez

June 11, 2026

5  out of  5
rating by Juan Martinez
"excellent"
We responded:
"Thank you for the five-star review!"
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Stephanie Dodson

June 9, 2026

5  out of  5
rating by Stephanie Dodson
"Very helpful ! Been with State Farm for over 40 years different agents with my moves but all have been great."
We responded:
"Thank you so much for the 5-star review! We really appreciate your loyalty to State Farm over the last 40+ years, and we’re glad to hear you’ve consistently had great experiences along the way. If there’s ever anything you need, we’re always here to help."
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Emily Schneider

June 6, 2026

5  out of  5
rating by Emily Schneider
"Vanessa went above and beyond to ensure all my questions were answered and found policies that fit my needs perfectly. I saved over $130 a month switching to State Farm."
We responded:
"Thank you for the 5-star review! We’re so glad Vanessa was able to answer all your questions and help you find coverage that fits your needs. And saving over $130 a month is fantastic—welcome to State Farm! If anything comes up or you ever want to review your policies, we’re here for you."
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Vanessa Granados Esquivel

May 26, 2026

5  out of  5
rating by Vanessa Granados Esquivel
"Muy buena atención de la agente Linda Benítez, cumplió con todas mis peticiones con mi póliza y me dio el mejor precio posible, excelente servicio."
We responded:
"¡Muchísimas gracias por su reseña de 5 estrellas! Nos alegra saber que Linda Benítez le brindó una atención tan completa y que pudo ayudarle con cada solicitud relacionada con su póliza. Que además haya conseguido el mejor precio posible es justamente lo que buscamos: un servicio claro, eficiente y enfocado en sus necesidades.

Quedamos a su disposición para cualquier ajuste, renovación o duda que tenga más adelante. ¡Gracias por confiar en nosotros!"
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Kiearra Mack

May 20, 2026

5  out of  5
rating by Kiearra Mack
"She was very detailed very patient and very informative and gave me different alternatives. Amazing job thank you"
We responded:
"Thank you so much for the review! We truly appreciate you choosing our State Farm office—please reach out anytime you need anything."
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Victoria Dahl

May 20, 2026

5  out of  5
rating by Victoria Dahl
"Ashanta was by far the best insurance agent I’ve spoken to. She not only was very personable, knowledgeable, and easy to talk to, she was helpful and hooked me up with even more coverage at a better rate. I enjoyed the entire experience. Thank you again 🙏🏼"
We responded:
"Thank you so much for the thoughtful review and for choosing our State Farm office. Ashanta is truly a standout—she takes the time to get to know our customers, explain coverage clearly, and make sure you’re getting the best value. I’m glad she was able to help you increase your coverage and lower your rate, and that you enjoyed the experience. We appreciate you, and Ashanta and our team are always here if you need anything."
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Francesco DiCarlo

May 15, 2026

5  out of  5
rating by Francesco DiCarlo
"Yatti was fantastic helped me with everything I needed great customer service:)"
We responded:
"Thank you for the great review! We’re so glad Yatti was fantastic and helped you with everything you needed. We appreciate your business and are always here to provide great customer service."
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GapsandNapps

May 14, 2026

5  out of  5
rating by GapsandNapps
"I called in to inquire about adding a vehicle for my teenager (yikes). Yari was very helpful in explaining the differences between the coverages they offer. She was not pushy and she was very patient answering all of my many questions. I felt confident in my decision to add the additional coverage and I appreciate the customer service that I receive every time I call."
We responded:
"Thank you for the thoughtful review! Adding a vehicle for a teenager can definitely feel overwhelming, and we’re so glad Yari made it easier by clearly explaining the coverage options, answering all your questions, and never being pushy. We truly appreciate your continued trust in the Robert Ndegwa State Farm team, and we’re always here whenever you need us."
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Kayla Homedes

May 14, 2026

5  out of  5
rating by Kayla Homedes
"Yaritza was amazing! Quick and efficiently, and answered all questions I had!"
We responded:
"Thank you for the great review! We’re so glad Yaritza was amazing, worked quickly and efficiently, and answered all of your questions. We appreciate you choosing the Robert Ndegwa State Farm team—please reach out anytime we can help with auto, home, renters, or life insurance."
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Jose Rodz

May 5, 2026

5  out of  5
rating by Jose Rodz
"Fue un placer y fui muy bien atendido por ms. Yaritza!"
We responded:
"¡Muchas gracias por su reseña! Nos alegra saber que fue un placer atenderle y que Ms. Yaritza le brindó un excelente servicio. Le agradecemos su confianza en la agencia de State Farm de Robert Ndegwa—estamos a sus órdenes para ayudarle cuando lo necesite."
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Lucia Ortega

May 5, 2026

5  out of  5
rating by Lucia Ortega
"Me gusta por qué su personal es muy amable y precios accesibles 🙏🥰"
We responded:
"¡Muchas gracias por su comentario! Nos alegra saber que nuestro personal fue muy amable y que encontró precios accesibles. Agradecemos su confianza en la agencia de State Farm de Robert Ndegwa—estamos aquí para ayudarle con auto, casa, inquilinos o vida cuando lo necesite."